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The Children’s Services Act process can seem overwhelming and impersonal. Help is available at every step of the CSA process. Contact the local CSA Office at 804-541-2470 for assistance.
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Services under CSA may be available to a child who meets at least one of the following descriptions:
Eligibility is determined by various laws (in education, juvenile justice, and social services) and by your local CSA office. Also, there must be funds available in your community.
Contact your local CSA office at 804-541-2466.
The Family Assessment and Planning Team invites the family (and child when appropriate) to attend a meeting to discuss their needs. The child and family take an active part in the discussion and the decisions about what services should be provided.
If the family agrees with the service plan, they sign the plan, and services begin as soon as possible.
If the family disagrees with the service plan, they may ask for a review by the Community Policy and Management Team. (See "What Are My Rights?") Emergency services may begin immediately.
Your rights are as follows:
If your child is eligible for special education, all the rights and protections of special education continue to be available to you and your child.
If you think your child may be eligible for special education, A Parent’s Guide to Special Education provides more detailed information about these rights. You can receive a free copy from the Virginia Department of Education by calling 800-292-3830.
If your child is in Foster Care, you can ask the social worker for help. Unless the court has taken away your rights, you have the right to be involved in making decisions about your child.
For more information about foster care services, contact your local Department of Social Services office.
If you need more information, contact the following:
City of Hopewell300 N Main StreetHopewell, VA 23860Phone: 804-541-2200