The following represents practices and procedures of the City of Hopewell. The City of Hopewell reserves the right to change these practices and procedures at any time without prior notice. The following is not intended and should not be interpreted as a contract of any nature, either stated or implied.
Individuals who visit the City of Hopewell are important to us. Because visitors to our Web site are important, we do not capture personal information about them without their permission. We endeavor to ensure that we collect only the minimum amount of information needed to meet the purpose for which the network was created.
The City of Hopewell may be required to collect personal information, such as a user’s name and address, because of legal requirements or in order to provide customer services. In doing so we are subject to the requirements for administering information systems as established in the Government Data Collection and Dissemination Practices Act, Chapter 38 of Title 2.2 of the Code of Virginia. Pages that appear after you click on a link may be controlled by a different agency or entity, whose practices are not under the City of Hopewell’s control.
We do collect personal information directly from individuals who volunteer to subscribe to one or more of the City of Hopewell’s premium services. Collecting personal information is necessary in order for the city of Hopewell to deliver the services requested.
Fostering and maintaining the public’s trust is a cornerstone of the City of Hopewell. We appreciate the trust and confidence that you place in us by providing requested personal information.
Use, Collection, & Retention of Customer Information at the City of Hopewell
For each visitor, we collect information about the Internet Protocol (IP) address, type of browser used, the date and time of the visit, and the IP addresses of the locations to which the visitor linked during his or her visit to our Web site. This information is strictly used for statistical reporting purposes.
We collect, retain and use personal information about our customers, other than mentioned above, only when they volunteer to subscribe to the City of Hopewell premium service. We only collect, retain and use personal information where we believe it is essential (and allowed by law) to administer our business and to provide products, services and other opportunities requested by our customers.
Use of “Cookies”
Restrictions on the Disclosure of Network Information
The City of Hopewell does not sell or rent information to any outside company or organization. We do not reveal specific information about subscribers or other personally identifiable data to unaffiliated third parties for their independent use, except if required to do so by the Virginia Freedom of Information Act or other law.
Protection of Information Via Established Security Procedures
We maintain security standards and procedures regarding unauthorized access to customer information to prevent unauthorized removal or alteration of data.
Maintenance of Accurate Information
We have established procedures to ensure that information is as accurate and current as is practical to enable us to conduct business with you. Although we strive to do things right the first time, we also respond to requests to correct inaccurate information in a timely manner.
Limiting Employee Access to Information
Our network manager is instructed to limit employee access to personally identifiable information to only those employees who need access in order to perform their assigned duties. The network manager is instructed to enforce with its staff their responsibilities in protecting subscriber’s information.
Privacy Issues Relating to the Federal Child Privacy Act
The Federal Child Privacy Act regulates Web site’s collection of personal information on users under 18 years of age. We do not intentionally collect such information on anyone we know to be under 18 years of age. If such information is inadvertently obtained, the minor’s parent or legal guardian may contact the City of Hopewell for a description of the specific types of personal information collected from the child and the options available to them under law to ensure their child’s safety.